Our Services
Trauma & Biohazard Cleaning
In moments of crisis, whether it’s the aftermath of an accident, crime scene or the delicate situation of an end-of-life event, the last thing you should worry about is the cleanup. Chem-Dry is here to help you navigate the cleanup process with professionalism, care, and discretion. With Chem-Dry, your property is in the hands of a trusted IICRC certified team who will deliver biohazard cleaning and decontamination to help restore your environment to a safe, healthy state.
Our Trauma & Biohazard Cleanup Process
Why Chem-Dry for Biohazard and Crime Scene Cleaning?
At Chem-Dry, we know that biohazard and trauma scene cleanups are far more than just a technical job. They require sensitivity, discretion, and a thorough understanding of safety standards. With our years of experience and commitment to excellent service, we set out to provide peace of mind in addition to a cleaning service.
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Discreet & Professional
You can count on us to handle everything with the utmost confidentiality and professionalism. We work with your schedule to ensure a smooth process, without disruption.
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IICRC-Trained Team
Our team are trained to the international standard with IICRC (Institute of Inspection Cleaning and Restoration Certification) for biohazard and trauma cleanups. Pathogens of varying severity are present at these cleanup sites, posing significant health risks. This is one of the key reasons works need to be carried out by trained professionals who follow strict safety protocols and cleaning processes to eliminate these threats.
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Fast Response & Availability
Prompt action is crucial – delays can increase risks and expand the scope of the cleanup, as unattended areas quickly become breeding grounds for harmful bacteria and other pathogens. Our team is ready to assist 24/7, ensuring your property is restored to safety without unnecessary delay.
Where Police and emergency services are involved, they secure and investigate the scene, however they do not clean it. Once they have released the scene, our qualified team can attend.
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Family & Cultural Considerations
We approach trauma and crime scene cleaning with sensitivity and respect for family and affected individuals. We liaise with families to honour cultural observances, safeguard and restore cherished heirlooms, and ensure the cleanup process is handled with care. Our focus is on providing a compassionate service during challenging times.
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Help with the Cost of Cleaning
Depending on the circumstances and your level of cover, the cost of professional trauma cleaning may form part of an insurance claim. Your insurer will confirm what your policy covers and whether approval is required before work begins. Chem-Dry can assist by documenting the affected areas and providing clear scopes, reports and itemised costs for your insurer.
If the services are needed as a result of a crime, Victim Support may also be able to help with urgent expenses. Their Crime Scene Grant offers eligible victims up to $2,000 and may be used toward specialist cleaning, temporary accommodation or essential items. For advice or support, call Victim Support on 0800 842 846.
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A Trusted Name in Cleaning
Chem-Dry is a trusted name in cleaning across New Zealand. Our reputation for excellence and customer care speaks for itself.
Other Services
Carpet Cleaning
Using unique carbonisation technology, less water for a fast dry time and no harsh chemicals or detergents, Chem-Dry can breathe life into your carpets. Regular cleaning is key to making sure your carpets don't ugly out before they wear out.
Flood & Water Restoration
Offering a 24/7 Emergency Flood Response Service, our experienced professionally trained team will extract the water quickly, help move furniture, dry carpets, flooring, walls and ceilings using our industrial air movers and de-humidification equipment, and if needed, will arrange to re-stretch and lay your newly dried carpet, finishing with a deep clean and sanitisation.
Upholstery Cleaning
Freshen up your furniture with a quick drying, deep clean. Upholstery & mattress cleaning will lift those pesky stains, less than fresh smells and will bring the vibrance back to your dull and grubby couch, sofa, mattress and dining chairs.
Sanitise, Deodorise & Protect
Just as you clean your benchtop to keep a healthy home, do the same for your carpet, floors and upholstery with our sanitisation service that eliminates unhealthy bacteria. Strong and less than fresh smells can be dealt to with our deodorisation treatment that doesn't just mask the smell, but removes them for good. Finally, protect your carpet and upholstery from stains with our trio of stain blockers.
Pet Urine & Odour Removal
These can be the most stubborn smells and stains to remove but left untreated, are a breeding ground for bacteria and can attract the naughty reoffenders back again. Our unique PURT treatment provides consistently excellent results on even the most severe urine damage.
Specialty Stain Removal
Most spills, spots and marks on carpet and upholstery are easily removed with Chem-Dry’s basic cleaning. However, sometimes difficult stains such as paint, lipstick and permanent marker require special treatment including situations where DIY Stain Removal Corrections are called for. Using an arsenal of safe and effective stain removal products with the most innovative equipment, Chem-Dry can knock most tough stains out of carpets, rugs and upholstery for good.
Specialty Rug Cleaning
Rugs can be a focal point for a room but overtime foot traffic, stains and spills can cause them to be a focal point for all the wrong reasons. Being intricate in design and construction, our trained technicians use the right tools and a high level of care to bring them back to their original beauty.
Tile & Grout Cleaning
Porous grout, tile and stone can act like a magnet for dirt, dust and grimy particles. A professional clean every 12-18 months will reduce the amount of effort it takes you to keep these areas looking clean.
Leather Cleaning
Look after your investment with our Certified Leather Specialists. We will identify your furniture's leather type and select products specifically designed to clean and remove soil build-ups and other stain causing elements. We'll then condition and protect your leather to revitalise its natural beauty and feel.
Fire & Smoke Restoration
Even a small fire can make a big mess, leaving a strong smoke smell, soot, smoke damage, water and other debris. It is important to identify and eliminate smoke and fire residues using correct techniques to save costly replacements and repairs in the long run.
Commercial Carpet Cleaning
Chem-Dry delivers cleaning solutions to commerical applications throughout New Zealand every day. Our technicians can be found across the country working in the healthcare sector, rest homes, hotels and hospitality, schools, cinemas, retail, airports and on tens of thousands of insurance claims each year, to name just a few.
Mould Removal & Remediation
Mould can develop in indoor environments when moisture levels are high, and if not addressed, it may affect both the condition of your home and overall indoor air quality. This can cause health issues for some people and secondary damage to, in most cases, your greatest asset, your home. Chem-Dry offers professional mould remediation services designed to effectively treat affected areas and help maintain a healthier living space.
Trauma & Biohazard Cleaning
In moments of crisis, whether it’s the aftermath of an accident, crime scene or the delicate situation of an end-of-life event, the last thing you should worry about is the cleanup. Chem-Dry is here to help you navigate the cleanup process with professionalism, care, and discretion. With Chem-Dry, your property is in the hands of a trusted IICRC certified team who will deliver biohazard cleaning and decontamination to help restore your environment to a safe, healthy state.