Carpet Drying in Auckland – It’s More Complicated Than You Think

Carpet drying is no joke. It’s super stressful and can cause a lot of damage in a relatively short period of time. That’s why our flood restoration team is on 24/7 stand by in case something catastrophic happens in your home and you need a rapid response recovery team at your disposal. There are a lot of reasons why we take your carpets seriously and when flooding occurs, we need to act fast. Below are a few of the areas that can be affected and how we treat every situation with equal intensity.

When water starts pooling up around a wall or dripping from a ceiling, bad things can happen quickly.

Flooded living rooms are a downer


Perhaps you left the window open a crack in your car overnight. After a night of pounding rain, you arrive at the car in the morning, late for work to find the seat soaking wet and a pool on the floor. Those are somewhat avoidable and relatively minor, however, there are many cases that aren’t avoidable and catch you completely off-guard. Let’s talk about a few of those situations and how we can help with the swift flood cleanup, restoration and drying of your carpets and home.

If you are a victim of a significant flood from weather, overflowing river or at burst pipe, it’s going to be stressful. Hopefully, these few tips will help you make quick work of a very unfortunate situation.

Flood cleanup Auckland

First, breathe and take care of a few things.

Kill the electricity.

Even if there’s a power outage in the area, see if you can turn off the main power to the house. Water and electricity aren’t best friends and if one tendril of water hits a live wire, the entire flood could electrify.

Are your gumboots at the ready?

Your gumboots are the best possible footwear to have in a flooded home. They don’t conduct so you’re insulated from the potential of electrocution. Also, it’s common for all manner of nastiness to be swimming around in the water like sewage (yep, that’s poop), harsh chemicals, garbage, a real toxic soup. Never touch your mouth or nose while you’re cleaning, that could be bad if you’ve come in contact with any of that nasty bacteria or toxic sludge.

Wellies at the ready

Now find and stop the water.

After the power is off and you’re armoured up with rubber boots and gloves, it’s time to tackle the water if possible. If you have a burst pipe, that’s usually simple enough. If it’s a storm or a river overflowing its banks, there’s not much you can do until the water recedes and you can push the water out the door. Get outside and make sure your storm drains are clear of debris and everything else can drain properly. If you can sandbag the perimeter of the house and keep the river at bay, you’ll be able to pump any water back out into the river.

Water spout valve

Call your insurance company!

This is super-duper important because you could lose everything if this isn’t done right. When there’s water involved, timing is extremely important as mould can start to kick in within 24 hours of a flood. Get that phone call in and start the claim process. It’s likely they will need to send an adjuster to try and find any reason NOT to cover you. Don’t sweat it, just act natural! 🙂 Document everything; every call and message with your insurance company, might come in handy down the road if things go sideways.

Calling insurance company

Document and photograph everything.

While you’re waiting for the insurance company to get their act together, start taking pictures. As early as possible in the process before the water has had a chance to recede. This is proof and will help with the appraisal process during your claim. Hopefully, you have some battery life left in your phone and can start snapping pictures of everything. Try not to disturb any belongings, furniture or appliances. If you must move stuff, photograph it first, then do what you need. But really, take pictures of everything!

Taking photos of everything

Attack the water.

If there is standing water anywhere, you should do everything to get it moving. If there’s a doorway, you can sweep it out the door. If it’s in the basement, hopefully, you’ll have a sump that you can get running and pump out the water. Or else there’s the good ol’ bucket brigade! Everyone on deck, pass the buckets! Do whatever it takes to get that water out. Remember, time is ticking and mould is waiting. You need to get those carpets drying as soon as possible.

Find a reputable plumber and/or an electrician.

This might come earlier in the process if you weren’t able to stem the burst pipe and need a plumber to help shut the water off. If some appliances have been dislodged during a major flood, you might need an electrician to ensure they are safe and possibly hook them up again.

Call Chem-Dry Auckland Your Carpet Drying Ninjas

We are the emergency clean-up dream team. Once you’ve started your insurance claim and have the go-ahead to start your clean-up, we will leap to the task. We will clear out the carpets, and clean and dry them if they’re in saveable condition. We’ll clear out the furniture and unleash our army of dryers and dehumidifiers into your home to halt the spread of mould as soon as possible. This is our wheelhouse and we’re extremely efficient at getting you back into your home. The whole process from flood to insurance adjuster and remediation can take months. It can be frustrating and stressful. We are here to help.


Carpet Cleaning Auckland
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